High-level Outcome Goals:
Enhance leadership effectiveness for current and future roles
Learn leadership principles, models, and theories to aid in decision-making, communication, big-picture understanding, and relationship building
Communication for effectiveness, action, conflict resolution, and engagement - (EB: Act or Argue)
Develop critical thinking, strategic perspective, and long-term vision (aligning action with vision)
Develop leader accountability and ownership—promote “thinking”, trust in self, and self-reliance (per EB: ownership for their areas of responsibility)
Build Team Mindset—shared goals, camaraderie, and sense of urgency… having fun along the way (per EB: Shared Sense of Urgency)
Broaden self-awareness—uncover blind spots, and discover opportunities for growth (per EB: Self-awareness and Blindspots)
Develop sense-of-self and grow authentic confidence (Confidence & Can-do attitude)
Leverage current team to grow and achieve goals—(per EB: Delegate & Elevate)
BE intentional about Culture and Modeling—i.e. Feedback loop, “Stretch”, Business Advancement mentality (per EB: LT and EE confidence in themselves)
R.P.S.
Leadership/Professional Development - PROGRAM OUTLINE
Phase 1 - “Re-package”
Phase 1 Interactions
Participants:
Howard Paulson - Howardp@rockfordpack.com
Chad Paulson - ChadP@rockfordpack.com
Erich Baum - Erichb@rockfordpack.com
Chris Jones - ChrisJ@rockfordpack.com
Kristen Paulson - Kristenp@rockfordpack.com
JC Perez - JuanCarlosp@rockfordpack.com
Dave Box - Daveb@rockfordpack.com
Austin Sikes - Austins@rockfordpack.com
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Intro
Development Concepts
SELF & SELF/Leaders
Leadership
Management vs. Leadership
Exercises
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8:30 - Chris
9:00 - Austin
9:30 - Dave
10:00 - JC
10:30 - Chad
11:00 - Howard
11:30 - Kristen
12:00 - Erich
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30 minute (private) 1:1 coaching session
On-site/@RPS
NOTE: Please bring your Leadership Journal, and any topic/issue you want to “unpack” ;). This is YOUR time.
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Communication Model
Communication Assessment #1
Filter R/L
Communication Assessment/ Tool #2
Role Play (optional)
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Open 360's - Team Feedback
Materials: Flip Chart paper & Markers
“To access the conference room on the day of your reservation, enter the glass door at 108 N. Main Street. If the white door at the top of the stairs is not unlocked, press the white button at the top of the keypad, then enter 03323, then push the white check mark. Call 616-901-4818 or 989-339-1916 with any questions or problems”
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DECEMBER 5th
1:00-2:00 - Chris Jones
2:05-3:05 - Austin Sikes
3:15-4:15 - Chad Paulson
4:20-5:20 - Erich Baum
DECEMBER 6th
9:00-10:00 - Dave Box
10:05-11:05 - Kristen Paulson
11:15-12:15 - Howard Paulson
12:20 - 1:20 - JC Perez
60 minute (private) 1:1 coaching session
To be held at onsite at RPS - schedule to be announced/posted soon.
NOTE: Please bring your journal and any topic/issues you want to work on.
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Conflict (?)
Accountability
Team
Goal Setting/Goals
Strategy
FIsh Bowl - Part 2?
“To access the conference room on the day of your reservation, enter the glass door at 108 N. Main Street. If the white door at the top of the stairs is not unlocked, press the white button at the top of the keypad, then enter 03323, then push the white check mark. Call 616-901-4818 or 989-339-1916 with any questions or problems”
Culture (Defined? Input? Collaborative?)/Raising the Standards - CZ/Stretch
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30 minute (private) 1:1 coaching session
On-site/@RPS
NOTE: Please bring your Leadership Journal, and any topic/issue you want to “unpack” ;). This is YOUR time.
830 - 9am Chris
9:05 - 9:35 Austin
9:40 - 10:10 Dave
10:15 - 10:45 JC
10:50 - 11:20 Chad
11:25 - 11:55 HP
12 - 12:30pm Kristen
12:35 - 1:05 Erich
Program Objectives
Participants will learn foundational components of leadership, leadership best practices, and the subtleties between management and leadership. This will help participants be more intentional about tactical efforts vs. strategic initiatives. In addition, participants will understand which areas of great leadership require more work, finesse, and where to focus their efforts. Participants will also understand the complexities and interrelatedness of leadership components (Great leadership is not for the faint-of-heart!)
Participants will learn how to build and grow strong teams, the characteristics of healthy teams, and team-building models. Best practices for team meetings and interactions will be discussed.
Participants will learn various communication techniques and strategies to help them communicate more effectively. They will understand the power of word choices and having “real” (kind!) conversations. Participants will learn and practice the communication model, biases/filters, and clarification strategies, as well as their own communication styles.
Participants will learn about themselves, their tendencies (conflict resolution, communication, triggers, biases, blind spots), and their personalities (“how they get in their own way”). Various assessments and models to potentially be used include (time permitting) – R/L brain, MBTI, high involvement vs. high consideration, BANK, DISC, and Motivators. Participants will receive high-level training on the assessments completed (beyond “a report”) which will help them read team members, identify and assess potential issues within their teams, and determine problem-solving strategies.
Participants will understand themselves at a deeper level – increasing courage, confidence, authenticity, and balance, translating into stronger leadership.
Participants will focus on and learn emotional intelligence attributes including individual and social awareness and management. EI is a bedrock of leadership and will help them navigate many future situations.
Participants will learn how they are perceived by their co-workers, and their impact on others in the organization. This will help them have a 360 view of themselves, including real-life examples.
Participants will gain leadership confidence! This will allow participants to lean into and handle issues which are easier to avoid , preventing employee disengagement, turnover, and positively shape the culture.
Participants will learn their impact and contribution on corporate culture. Participants will understand the nature of their own team cultures, and the responsibility to align their teams with the corporate culture.
Participants will learn techniques to provide regular, real, constructive feedback to team members.
Participants will focus on self/department accountability, expanding their decision-making capability and self-confidence.
Participants will learn to hold team members accountable.
Participants will learn powerful leadership concepts like vulnerability, perspective, candor, commitment, capability, transparency, commitment, integrity, and the importance of follow-ship and healthy communication.
Participants will understand and “raise the bar” regarding their presence.
Participants will engage in “strategic thinking” at the team level, 360 leadership, and up-line management communication.
“The more seriously you take your growth, the more seriously people will take you”
UPwords Inc. Philosophy:
Each client and each client team is unique. Because this is not a cookie-cutter program, the agenda is customized to meet the transformation needs of the individual client and/or team and will be tweaked during the process. Design will begin once we have agreed to partner.
The goal is to build on a strong foundation and scale/grow capability quickly so clients make timely best-in-class decisions on their own
Build an essential strong foundational base of awareness, authenticity, perspective, and intention (the roots and trunk of the tree)
Meet clients where they are—crawl/walk/run with them, partner, and discover who they are together vs. pushing/pulling
Draw from a large toolbox (19 years!) offering education & capability—which helps clients with introspection, integration, problem solving, and transformation
Clients must have skin in the game—full participation and commitment, including mandatory attendance, homework, and respect for teammates
Each client is celebrated and respected for who they are and their individual progress
The coaching attitude is “better”, “growth”, “an upward trajectory” and “transformation” (UP words!) vs. “fix”
Clients learn deeper, faster, and more, with content that combines experiential exercises, learning models, and discussion—that means Role Play ;)
“Phase 1 is like cleaning out your office (or closet).
Start by removing the contents. Take an inventory. Thoroughly evaluate. Decide what you want/don’t want. Re-organize. Then, decide what is missing/what you still need. (Phase 2 & 3).”
Heidi Frye - Executive Coach & Trainer
“I had a full and successful corporate Fortune 500 business career prior to starting my organizational development company, UPwords Inc. in 2005. My experience is rich and my background extensive.
Since 2005, I have worked with clients of all shapes and sizes, in a variety of industries, using various best practices, techniques, and strategies (including my own business experience), to achieve growth and transformation. I am a hands-on coach, fully invested and partnered with clients during their professional development journey.”
Key strengths include:
“Identifying patterns”
Seeing the clients’ CORE issues, allowing us to dig deeper and work at a more foundation level. Layering leadership training on top ensure client development and wins.
Maintaining client integrity while “telling it like it is” and calling out unproductive behaviors
Clients feel partnership and support, knowing we are in this together
Vast knowledge (and training techniques) across many subjects
Knowledge and training on assessments and models
A few relevant background tidbits:
HexArmor - Emerging Leaders Program 2021-2022 & 2023-2024
Michigan Municipal League - Elected Leaders Program - May 2024
Michigan Municipal League - 16/50 Project - 6 years/6 programs - 2017-2024
Nucraft Development Program - 4 yearlong programs + miscellaneous training
Notions Marketing - Operations Leadership Development program
I am a business person at heart and see the big picture. My corporate background across a few (very different) industries gives me a unique perspective in seeing patterns in client companies.
As a recruiter for 6 years, I handled the Industrial desk, recruiting, coaching, and befriending top talent and employers from the various industries including plastics, packaging, metals, safety, manufacturing, and electrical industries (in addition to others) providing widespread perspective and industry knowledge.
I’ve conducted numerous on-site client visits and have developed a cursory knowledge of many manufacturing products and processes in a variety of industries.
I have a passion for development and leadership, and because there is so much depth in the UPwords Inc. process, and I have much to say, I wrote a book(!) - The Light Switch-Plugging Into Your Core Power to Transform How You Lead, and launched a podcast - Charging Up Leadership (w/ Heidi Frye).
I have coached hundreds (thousands if including public speaking events) in a variety of positions, from C-level to individual contributor, including leadership roles within manufacturing, I.T., and operations.
I am a driven, success-oriented person, (awards and accolades in the Career Highlights section) who gives 100% in working toward client goals.
I help people grow, develop, and transform through executive coaching, workshops & training, and keynote addresses/public speaking.
In three of my previous jobs, I was the only female professional.
