Ep. 21 - Michael P. Phalen: “The CULTURE that turned BSC into BSX”
Insights from Michael P. Phalen
In this compelling podcast interview, Michael P. Phalen, the retired President of MedSurg, and E.V.P. at Boston Scientific, provides an in-depth look into the company's unique culture, innovative spirit, and core values that drove its success in the early days—taking it from a small private medical-device start-up to the public medical-device giant it is today.
This conversation was recorded May 22, 2024, 32 years after going public, May 19, 1992. It is a “must listen” for anyone interested in the inner workings of one of the medical device industry's leading companies.
Phalen discusses Boston Scientific's culture which is firmly rooted in a "patients first" philosophy—every decision within the company, from product development to marketing strategies, is made with the patient’s well-being as the foremost priority.
Mike believes the PEOPLE make the difference. Sales representatives at Boston Scientific are more than just intermediaries; they are leaders, have a seat at the table, and are trusted advisors to healthcare providers.
The commitment to innovation is a core element in the BSC culture, starting with founders John Abele and Peter Nicholas. Phalen discusses how the company collaborates closely with inventors and physicians to identify unmet medical needs and develop solutions that enhance patient care.
Beyond its external focus, Boston Scientific is equally committed to creating an inclusive and supportive work environment. They are committed to attracting and retaining top talent, fostering a diverse and innovative workforce.
Listen to the Full Interview: Michael P. Phalen’s insights offer a rare glimpse into the values and practices that make Boston Scientific a standout in the medical device industry, and the reason former employees have celebrated three reunions!
Michale Phalen BIO:
Michael Phalen is the Board Chairman of RQR Advisors, an early-stage life science advisory firm.
Michael Phalen retired from Boston Scientific as Executive Vice President and President, Medical Surgery (MedSurg) for Boston Scientific and was a member of its Executive Committee. He planned and executed Boston Scientific’s growth strategies for the Company’s Endoscopy, Urology/Pelvic Health and Neuromodulation businesses. Phalen also oversaw Boston Scientific operations in Canada and Latin America. He was also responsible for Boston Scientific’s Government Affairs.
Prior to assuming his last position in January 2012, Mike was President of Boston Scientific International. He was responsible for planning and executing Boston Scientific’s international growth strategy.
Mike is the past Chairman of the Massachusetts Medical Device Industry Council (MassMEDIC) and serves on the Board of Directors for Advanced Medical Technology Association (AdvaMed).
Mike joined Boston Scientific in 1988 and held various management positions of increasing responsibilities including Territory Manager, Product Manager, Regional Sales Manager, Group Product Manager, Director of Marketing, Vice President of Global Marketing and Senior Vice President and President of the company’s Endoscopy division.
Before joining Boston Scientific, he held management positions with MD Technology, Kendall Healthcare and Pennwalt Pharmaceuticals. He earned a B.S. in General Science from Villanova University and an M.B.A. from Fairleigh Dickinson University.